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Your privacy is important to us. Tvasta Manufacturing Solutions Private Limited (“Tvasta” or “we” or “us”) takes the privacy of your information seriously. We are committed towards protecting the privacy of any person who accesses and uses our website i.e. ‘https://tvasta3d.com/home’ (“Website”). We ensure optimum standards for secure transactions and privacy of the information collected from our users. This policy (“Privacy Policy”) will evidently explain what Personal Data we collect from you, through our interactions, transactions and client relationship with you on this Website, and how we use and disseminate that data.


This Privacy Policy does not apply to third-party links, applications or websites that are connected via links to the Website or displayed on the Website.


By visiting our Website, this Privacy Policy will come as a pop-up on the landing page. As soon as you click on ‘I Accept’, it would be deemed that you have agreed to be bound by the terms and conditions of this Privacy Policy and our policy related to use of cookies. If you do not agree, please do not use or access our Website.

By mere use or access of our Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use of this Website.

If you happen to disclose to us the Personal Data of another person, you must obtain that person's consent to both the disclosure and the processing of his Personal Data in accordance with the terms of this Privacy Policy.

Data Collection.

As a user, you can raise your inquiry on our Website and will therefore provide certain personal detail. The following information is collected by us (“Personal Data”):

  • Name, email id, contact number, occupation and designation; and
  • Any other information that you choose to send to us.

As soon as you access our Website, it will be deemed to be an automatic consent, information will start getting collected based on your preference and activities including browsing, contacting us and other features available on our Website. The rationale behind collection of the data is to provide better services to you which is curated to make your experience easier and efficient while accessing our Website. Further we collect only that information which are necessary for this purpose.

Based upon your searches, browsing and other activities on our Website, the mandatory fields requesting for information have been marked appropriately with an asterisk (*). If you do not want to provide that information to us, you can always choose not to use that particular service or not to carry on that particular activity.

Some information about your visit is automatically collected once you access our Website. However this information is used to understand user’s demographics, interests and behavior and then to consequentially improvise the contents, navigation, presentation and notification of our Website. The information that gets automatically collected may include URL of your past and further website, your IP address and language settings.

Certain features are offered only through the use of a Cookie. Cookies are small pieces of data which gets stored on a user’s device while browsing a website. It enables us to recognize certain information about your device and browser. Cookies can also help us to provide information that is based upon your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website. We place both permanent and temporary cookies in your device. You may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by any third party.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies, but this can be changed.

You can choose to delete cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to any of your personalized settings.

If you purchase our products on the Website then information about your buying behaviour, preferences, and other such information that you choose to provide will be collected.

While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Usage of your Personal Data.

Information submitted to us via our Website will be used for the purposes specified in this Privacy Policy.

We may use your personal information to send promotional offers and coupon code to you via text messages, emails and notifications. If you are a content contributor on our Website, then based on the Personal Data provided by you, we will send relevant notifications with respect to your contents on our Website. Access, storage and use of your Personal Data will be in consonance with the laws of the Republic of India. Please note that you may choose to delete your Personal Data by notifying it to us and withdrawing your consent to use, store or access your Personal Data. Once you have withdrawn your consent, your access to these products/services will be affected. Your IP address may be used to diagnose problems with our servers and in the administration of our Website. Your IP address may also be used to help identify you and to gather broad demographic information.

You may also choose to enquire about our products in pursuant to which you will be asked to fill online forms which might require information about your email address, the fact about you being an existing or a new customer with us, your name address, phone number, employer details and preferred method to contact you.

You may occasionally be asked to complete certain optional online surveys. These surveys may require information about you like contact information, date of birth, demographic information, your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide. We use this data to curate your experience at our Website, providing you with content that we think you might be interested in and to display content according to your answers or choices.

If we need to use your Personal Data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your Personal Data for these other purposes.

Sharing of Personal Data.

We may share your Personal Data with our employees, officers or agents, insofar as reasonably necessary for the purposes set out in this Privacy Policy.

We may share information with third parties who are our trusted service providers who assist us in operating the Website, conducting our business or serving our clients, managing our online registration process or our payment or transactional message processors so long as they agree to keep this information confidential and do not have any independent use of the data we disclose to them. You hereby give us your consent to transfer your Personal Data to our trusted service providers.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Apart from stated above, usually your Personal Data is kept secured with us and is not shared except when (i) you request or authorize us to do so; or (ii) it is required to comply with the applicable laws or governmental regulations including responding to valid legal processes or order of any governmental body/ ministry/ authority makes it mandatory to do so; or (iii) to establish, exercise or defend our legal rights; your Personal Data will be shared with other third parties. We may share, transfer or sell some or all of your Personal Data with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. If such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.

Security of Personal Data

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Data that is under our control. Our Website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession, we adhere to security guidelines as stipulated by the laws of India, protecting it against unauthorized access.

All the Personal Data provided by your including any changes made to them by you happen on our secure servers. We protect your Personal Data against all unauthorized access however no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Retention of Personal Data.

Your Personal Data is retained with us as long as it is necessary to provide the access to and use of the Website, or for other essential purposes such as complying with our legal obligations, resolving disputes, provide customer support and troubleshoot problems as permitted by law. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

Even if we delete your Personal Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

Policy Amendments.

  • We may update this Privacy Policy from time to time by posting a new version on our Website without any notice from our side.
  • If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of the changes in our Privacy Policy.


We may use third-party advertising entities to serve ads when you visit our Website. These entities may use information (not including your name, address, email address, or telephone number) about your visits to this Website and other websites or applications in order to provide advertisements about goods and services of interest to you.

Third Parties.

This Privacy Policy only applies to our Website and information that we collect from you through our Website. Our Website may contain links to other websites which are not owned or maintained by us. When visiting these third party websites or while disclosing your Personal Data to third parties you should read their privacy policies, or ask relevant questions before you disclose your Personal Data. We have no control over and we are not responsible for the collection, use or disclosure of your Personal Data by such third parties.

Your Rights.

  • You may instruct us to provide you with any Personal Data we hold about you. Please note that provision of such information will be subject to the supply of appropriate evidence (as deemed by Tvasta) of your identity.
  • We provide all users with the opportunity to opt-out of receiving non-essential promotional, marketing communications from us after setting up an account.

Children’s Privacy.

Our Privacy Policy also addresses persons under the age of 18 (“Children“/”Child”).

When a Child raises an enquiry on our Website, then we collect personal information from such Children under an assumption that his/her parents or guardian has read and understood this Privacy Policy. If you are such parent or guardian then you should be aware that your Children have/ Child has provided us with Personal Data.

Choice not to receive

All users are provided with the opportunity to stop receiving promotional, marketing-related communications, lists, newsletters and notification from us in general via email, even after setting up an account by unsubscribing to our emails.

Updating Information/ Contacting Us.

  • If the Personal Data that we hold about you needs to be corrected or updated or if you have any questions about this Privacy Policy or our treatment of your Personal Data, please contact us through email at [•].


If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Grievance Officer.

In accordance with Information Technology Act 2000 read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 and Consumer Protection Act, 1986 read with Consumer Protection (E-commerce) Rules, 2020 made there under, the name and contact details of the grievance officer are provided below:

Name: [•]

Email: [•]